Returns Policy
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RETURNS
Returns are accepted, please complete the returns form with the item and send back unworn in original packaging with any tags still attached
Returns/exchanges must be made within 3 days of receiving the goods
Refunds are issued if no replacement item is selected on the returns form within 3 days of receiving the goods. Shipping costs are non-refundable
If an exchange is required, please specify on the returns form which size you would like to exchange for
Faulty goods must be reported within 28 days of purchase, for which a replacement will be shipped out on return of the faulty goods
Goods which are reported faulty out of the 28 day period are not eligible for return/exchange/refund and will be classed as general wear & tear
Only goods purchased from dri-ice.com can be returned/exchanged/replaced directly. We do not accept returns for purchases made from other retailers selling dri-ice products
Items purchased at sale prices are non-refundable/non-returnable. We will only provide a size exchange, stock levels permitting
Limited edition items are non-refundable/non-returnable/non-exchangable
We advise you use a recorded/trackable service to make returns, dri-ice is not responsible for any missing returns. RETURNS TO:
DRI-ICE
185 BennetthorpeDoncaster
DN26AH